Delivery

Delivery Times

BabyMonkey guarantees the delivery in 2-3 working days after the payment has been received, for all the goods ordered from Monday to Friday before 12.00. For Basilicata, Campania, Puglia, Calabria and Islands the delivery could take one day more. Per prodotti soggetti a personalizzazione BabyMonkey comunicherà i tempi di consegna direttamente nella pagina prodotto.

In case the item you order is not immediately available, BabyMonkey will give immediate notice, informing the customer of the delivery times. We reserve the right to delay the delivery of the order or to fraction it if the ordered items are not available at that moment, without any added cost for the customer. BabyMonkey commits in sending the order or part of it as soon as the goods are available in the warehouse. BabyMonkey reserves the possibility to cancel an order or part of it if the ordered items are finished or impossible to restock. Should the  payment have already been done by credit card or  PayPal, for the whole amount, BabyMonkey will give the concerning amount back.

Shipment in Italy

All parcels are shipped by the Shipping company Bartolini. The delivery will be in the 24 hours following the shipment on all the national territory (even if for Basilicata, Campania, Puglia, Calabria and Islands the delivery may take 1 day more). Shipping costs, including packaging and order processing, are equal to 7,50 € for every single shipment. 

Shipment in European Union

All shipments are processed by the shipping company DHL or UPS. Shipping costs, including packaging and order processing, are equal to 15 € for orders under 100€, while for orders over or equal to 100€ they are set 20€ 

Shipment Extra European Union

All shipments are processed by the shipping company DHL or UPS. Shipping costs, including packaging and order processing, and delivery time change from state to state. At the time of delivery you will be paid the taxes and duties directly to UPS.